Refund policy
Return & Refund Policy
Returns We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.
To initiate a return, please contact us at brandimcguire974@gmail.com with your order number and reason for return. We will provide you with instructions on how to send your item back.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe.
Non-Returnable Items Certain items may be marked as final sale and are not eligible for return or refund.
Order Cancellations Orders may be cancelled at any time before they are fulfilled. Once an order has been fulfilled and shipped, it can no longer be cancelled — however, you may initiate a return once the item is delivered.
To request a cancellation, please contact us as soon as possible at brandimcguire974@gmail.com or call 812-405-5495.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at brandimcguire974@gmail.com.
Questions If you have any questions about our return policy, please contact us at brandimcguire974@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at brandimcguire974@gmail.com.